Shipping policy

At Supreem Super Foods, we are committed to delivering your order in a safe and timely manner. This Shipping Policy outlines how and when your orders will be processed and shipped.

By placing an order with us, you agree to the terms outlined below.

SECTION 1 – SHIPPING TIMELINE

We aim to process and dispatch all confirmed orders as quickly as possible. Order processing typically takes 1–3 business days, excluding weekends and public holidays. Once shipped, estimated delivery times may vary based on your location and the shipping method selected at checkout.

Please note that these timelines are estimates only, and actual delivery times may vary due to courier availability, service disruptions, weather conditions, or other unforeseen circumstances.

SECTION 2 – SHIPPING CHARGES

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order. These charges may vary depending on:

  • Your delivery location (urban, semi-urban, or remote),

  • The weight and size of your order,

  • Ongoing promotions or shipping offers,

  • Our logistics partner rates.

From time to time, we may offer free or discounted shipping as part of promotional campaigns. Such offers, when applicable, will be clearly communicated on our website or via official marketing channels.

SECTION 3 – SERVICE COVERAGE

We currently ship across most regions in India. If your delivery location is outside our serviceable areas, we will contact you after you place the order to explore alternate arrangements or process a cancellation if necessary.

We do not currently offer international shipping.

SECTION 4 – ORDER TRACKING

Once your order is shipped, you will receive a confirmation email or message with a tracking number and courier details. You may use this information to track your shipment through the courier's official website.

SECTION 5 – DELAYS AND LIABILITY

While we work with reliable logistics partners, Supreem Super Foods is not responsible for delivery delays once the order has been handed over to the courier. Risk of loss and title passes to you upon dispatch.

If your order is significantly delayed or marked as delivered but not received, please reach out to us at supreemsuperfoods2023@gmail.com within 48 hours so we can assist you with investigating the issue.

SECTION 6 – INCORRECT OR INCOMPLETE ADDRESSES

Please ensure that your shipping address and contact details are accurate at the time of placing your order. We are not responsible for non-delivery due to errors or omissions in the shipping details provided. In such cases, any additional re-shipping fees will be borne by the customer.

SECTION 7 – MODIFICATIONS

Supreem Super Foods reserves the right to update or change this Shipping Policy at any time without prior notice. All changes will be effective immediately upon posting on our website. Continued use of our Services after any such changes constitutes your consent to the updated policy.

CONTACT US
📧 supreemsuperfoods2023@gmail.com